Corporate Mission
Servous is laser-focused on you and your needs. This customer-centric approach separates us from the field. While other wholesale vendors may offer similar products and comparable pricing, it’s the incomparable focus on you and your needs that elevates us to a different level.
From the moment of first contact until your product is received, Servous will deliver personalized, tailored solutions to ensure you enjoy the world-class experience you deserve. And to uphold this mission, Servous has engineered a foundation upheld by four key pillars:
- Quality
- Honesty
- Consistency
- Timely Delivery
Quality — The Degree of Excellence
“Good enough” simply doesn’t make the cut. Instead, Servous strives to exceed your expectations with excellence at every touchpoint. We are proud to source from reliable manufacturers and have developed personal relationships with each. As such, we know we can depend on our partners to deliver the quality solutions your facility and end-users deserve.
However, our commitment to quality doesn’t start or end with the product: it’s embedded in everything we do. Whether you’re calling us to learn more about a specific product or need help choosing a solution within your budget, quality solutions are what you can expect and will receive.
Honesty — Uprightness of Character
We understand how complicated and confusing it can be to choose the best solution — whether it’s your 5th or 50th time. To remove the clutter in your decision-making process, you can rely on Servous to provide honest, transparent solutions.
We will never push or suggest a product or solution that doesn’t meet your needs and parameters. Instead, we are committed to performing honest, transparent consultations with integrity, so you will keep coming back. One more bit of honesty:
We don’t want to just meet your needs one time.
We want to be your preferred wholesale packaging partner every time — time after time.
Consistency — Conformity in the Application of Something Everything
In the words of Forrest Gump, “Life is like a box of chocolates…you never know what you’re going to get.” While we all love Forrest Gump, we love consistency even more. And this is one of the key reasons our customers are customers for life.
They know Servous is a reliable vendor who does what we say we will do time after time. Even though everyone loves a little spice in their life, we believe this sense of excitement shouldn’t come in the form of broken promises, excuses, and consistent supply chain problems. As such, we are committed to being your preferred, consistent provider that you know will be there when you need them.
Timely Delivery — Because Your Business Deserves Nothing Less
Servous understands your business relies on the timely delivery of key products and packaging supplies. Because of this, we make it our priority to ensure you have your delivery when promised.
However, we acknowledge that delays beyond our control do happen. Even so, we strategically develop contingency plans to ensure your needs are met with timely delivery. For example, if we foresee a delay, we will promptly offer prompt, transparent communications to keep you in the know. Not only that — we will provide you with alternatives and solutions.
Contact Servous
You shouldn’t settle for good when you deserve great. It’s what your customers expect and what you will always receive from Servous.
Contact us today.
